On Island
Account
WE'RE HERE

Support

Questions, problems, or something that shouldn't be on the app — this reaches a person.

CONTACT

Email us

We read everything and reply within 24 hours. Reports of abusive content or behavior are acted on within 24 hours.

support@onisland.app

Delete your account

Open Account and choose Delete account — on the web and in both apps. It removes your profile, your reviews and your saved places. Business accounts hold billing and legal records, so email us and we'll close yours by hand.

Report a review

Every review has a Report control. It goes straight to our moderation queue, and we act on reports within 24 hours.

Block someone

Every review also has a Block control. Blocking hides that person's reviews and beach reports from you everywhere in the app. Once you've blocked someone, a Blocked people section appears under Account, where you can undo it.

List your business

Local businesses can list at onisland.app. Every listing is reviewed by hand before it appears.

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